At KIS 88, we believe online gaming should be an enjoyable form of entertainment — not a burden or a source of stress. This page outlines our commitment to responsible gaming and all the tools we provide to help you play safely.
Responsible gaming is an approach where every player understands that gambling is a a form of entertainment — not a way to make money, not an escape from problems, and certainly not something to do with money you can't afford to lose.
At KIS 88, we understand this reality. Whether you play slots, live baccarat, bet on EPL or Malaysia Super League matches, or try your luck with the lottery — it should all be a source of enjoyment, not anxiety.
Responsible gaming starts with self-awareness. It means setting limits before you play, not after you have lost. It means knowing when to stop. And it means having the courage to ask for help if you feel gambling is starting to control your life — rather than the other way around.
Important Facts: Casinos and betting platforms are designed with a long-term statistical edge in favour of the operator. This means that over time, losses are a normal outcome. Think of every RM you wager as the cost of entertainment — not an investment.
All these tools are accessible through your account settings or by contacting our support team
Set a maximum deposit limit for daily, weekly, or monthly periods. Once set, the limit takes effect immediately and can only be reduced — increasing the limit requires a 7-day waiting period.
Cap the maximum net loss you can incur within a chosen period. Once this limit is reached, you will be unable to continue wagering until the limit period expires — protecting you from emotionally driven decisions.
Set a maximum time limit for each gaming session. The platform kis 88 will send a reminder 10 minutes before the time limit expires, and the session will be automatically ended to prevent excessive play.
Take a temporary break from the platform for 24 hours, 48 hours, 1 week, 30 days, or 90 days. During this period, you will be unable to log in or make any deposits — giving you time to step back and reassess.
If you feel you need a longer break or a permanent closure, you may apply for self-exclusion ranging from 6 months to permanent. Requests are processed within 24 hours and cannot be reversed during the exclusion period.
Review your full history of deposits, withdrawals, bets, and wins/losses in detail at any time. Complete transparency into your own playing patterns is the first step toward responsible gaming.
Activating self-control tools at kis 88 only takes a few minutes. You do not need to contact anyone — everything can be done on your own directly from your account.
Click Log In and enter your account details. Make sure you are logged in to the correct account.
In your profile menu, look for the Responsible Gaming section where all self-control tools can be accessed.
Choose from deposit limits, loss limits, session time limits, self-break, or self-exclusion based on your needs.
Enter the desired limit value or duration and confirm. Limits that have been set take effect immediately.
Our trained support team is ready to guide you through this process via live chat or email at support@kis88.bid.
Problem gambling rarely happens overnight — it develops gradually. Recognising the early warning signs is key to getting help in time. Ask yourself honestly about the following:
You play not for enjoyment, but to escape work stress, family problems, or feelings of anxiety.
You keep playing or raising your bets in an attempt to recover money you've already lost.
You hide from family members or close friends how much time or money you spend on gaming.
Your work, studies, family, or health are beginning to suffer due to excessive time spent gambling.
You are using credit, borrowing from family or friends, or selling belongings to fund your gambling.
You have tried to stop or cut back on gambling multiple times without success.
You feel anxious, restless, or irritable when you are unable to access the gambling platform.
Money meant for rent, bills, food, or family needs is being used for gambling in the hope of winning more.
If you identify 3 or more of the above signs in yourself, we strongly encourage you to reach out to our support team kis 88 or use the self-exclusion tool immediately. Seeking help is a sign of strength, not weakness.
Answer these questions honestly. There are no right or wrong answers — this is simply to help you assess your relationship with gambling.
Follow these practical guidelines every time you play to ensure a fun and controlled experience.
If you or someone you know needs help with a gambling problem, there are several channels available to you.
Our support team, trained in responsible gaming, is ready to help you activate any self-control tools, process exclusion requests, or simply listen to your concerns — without judgement.
Contact us at support@kis88.bid with the subject line "Responsible Gaming" to receive personalised guidance and support from our team. All communications are strictly confidential.
The Malaysian Ministry of Health provides free counselling services through mental health clinics at government hospitals nationwide. Do not hesitate to seek professional help if you need more in-depth support.
The MENTARI Helpline (1800-18-0066) provides free psychological counselling services, operating Monday–Friday, 8am–10pm. Befrienders KL (03-7627 2929) is also available 24 hours a day for crisis support.
KIS 88 takes a zero-tolerance approach to underage gambling
Age verification is required for all new registrations. Members suspected to be under 21 will be suspended until MyKad verification is completed.
Identity verification documents are required before a withdrawal is approved — ensuring funds are only released to the verified account holder who meets the age requirement.
We encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing online gambling platforms.
If you suspect someone under the age of 21 is using the kis 88, please report it to us at support@kis88.bid immediately.
We're here not just to offer the best games — but to make sure you always play within your own limits. Register today and enjoy responsible entertainment alongside more than 150,000 Malaysian members.
* 21+ only. Responsible gaming is our priority. Contact support if you need assistance.